Return Policy

Return Policy

  • We do not accept returns or offer refunds on any products unless the item received is deemed damaged or defective.
  • If you believe you have receive a damaged or defective product, please contact our customer support within 14 days of receiving your order. Send all inquiries to support@freezedriedsweetsusa.com or call us at (414) 488-2024.. We may request photographic evidence of the issue to process your claim. In the event that your product is deemed damaged or defective, we may offer to exchange the product or process a refund. Each case will be decided on a case-by-case basis. Thank you!